Reference

Open Our Privacy Policy

At baliselot88, we set out how we collect, use, and store account, device, and payment data so you can check what happens before you open your account.

DANAOVOGoPayQRISIndonesia
baliselot88 Open Our Privacy Policy
HELP DESK ROUTES

Browse Privacy Contact Paths

Fast contact matters when your request touches personal data, so we keep three routes open during the same shift. You can send WhatsApp, email, or the in-account form, and we route privacy requests the same way whether you are in Medan or elsewhere in Indonesia. When we need to verify identity, we ask for the registered email, phone number, and the last login device before we make any change.

Team online

WhatsApp

Use WhatsApp for urgent privacy requests during 09:00-23:00 WIB. We ask for your registered number first, then point you to the right request path if you want a record check or a data change.

Email

Email works well for longer requests, especially when you need a copy of what we store or want a correction. Send from your registered address so we can match the request to your profile.

In-account form

Open Account > Privacy Request from desktop or mobile, add the change you want, and submit it from the phone or browser you already use. This keeps the request tied to your login record.

ACCOUNT SAFEGUARDS

Switch Through Our Data Safeguards

We keep privacy controls tied to the account you actually use. On Chrome for Android, Safari on iPhone, and desktop browsers, cookie settings follow the session and the choices you set in…

Account data

We store the account fields you submit, plus login time and device markers, so we can match your profile without asking the same details again. If a field changes, we compare the new request with the old record first.

Payment references

DANA, OVO, GoPay, and QRIS references stay linked to the payment check that needs them. We use them to confirm identity and trace a support case, not to build unrelated contact lists.

Cookies

Cookies remember your session on Chrome, Safari, and Android WebView. That helps keep the account stable on phone or laptop, and you can clear them in the browser if you want a fresh sign-in.

Login checks

When you sign in from a new device or ask for a sensitive change, we send a one-time code to your registered phone or email. This keeps the request tied to you, not to the device alone.

Retention

We keep account and transaction logs for the period needed to run support, settle disputes, and meet legal duties. After that window, we archive or remove records unless local law asks us to keep them longer.

Change requests

Open Account > Privacy Request from desktop or mobile, then submit the change from the email or phone already on file. We can correct, limit, or delete data only where local law and the record allow it.

Open Privacy Questions We Hear Often

These are the questions we hear most often before someone opens an account or sends a correction request. The answers below cover what we collect, how cookies work on mobile and desktop, how long records stay in our system, and how to reach us when you need a change. If a request depends on local law, we say so first and process it only where local law permits.

We collect the details you type into the account form, the login device you use, and the payment reference tied to DANA, OVO, GoPay, or QRIS when one of them is used. We keep it for matching and support.

Yes. Cookies help keep your session active, remember your language choice, and reduce repeated logins on Chrome, Safari, and Android WebView. You can block or clear them in browser settings, but some account steps may ask you to sign in again.

Open Account > Privacy Request, send the update from your registered email or phone, and tell us exactly what should change. We verify the request against your login record before we update the stored name, number, or contact address.

We keep account and transaction logs for the period needed to handle support, settle disputes, and meet legal duties. When that period ends, we archive or remove records unless local law requires a longer hold.

You can contact us by WhatsApp, email, or the in-account form. During 09:00-23:00 WIB, the same privacy desk handles each route, so your request stays in one queue from start to finish.

Yes, where local law permits. We can confirm the data tied to your account and explain why we hold it, then point you to the correction path if something looks wrong or outdated.

We keep DANA, OVO, GoPay, and QRIS references attached only to the account record that needs them. They are used for verification and support, not for unrelated messaging or extra profiling.